شرح وظایف سر میزبان رستوران Job Description - Waiter & Waitress
یکشنبه، 13 آذرماه 1390


Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Job description for waiter/waitress - Prepare tables for meals, including set up items such as linen, silverware and glassware.
- Greeting guests (with eye contact and smile).
- Escort guests to their tables.
- Present menus to the guests and answer
questions about menu items, or making recommendations. - Present wine list and describe or recommend wines to the guests.
- Taking food and drink orders.
- Present and serve wine (into the proper
glass).
- Serving food and drinks (older ladies first).
- Check with guests to ensure that they are
enjoying their meals and take action to correct any problems. - Remove dishes (gentlemen first!) and glasses from the tables for cleaning. - Dealing with bill payments.
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